Before you activate your new device, make sure to:iPhone6 IMEI, SIM numbers

  1. Charge your device.
  2. Locate the packing slip that came with your shipment. If you ordered service with your device, your AT&T phone number will appear on the packing slip.
  3. Locate your IMEI and SIM (ICCID) numbers.
  4. Gather your account and order info (your SSN or Tax ID and billing/shipping zip coder or your phone number, order number and activation number) for quick reference.
  5. Learn how to transfer your contacs and more at www.att.com/CopyContacts

Activate your iPhone6 in four steps:

Step 1

Start with your new device powered off.

Step 2

  • If you are a NEW customer and NOT transferring your number from another provider, skip to Step 3.
  • If transferring your number from another provider, activating a replacement device, or upgrading your device:

Premier: Visit www.att.com/BizActivate

Enterprise Customers: Call 1.888.444.4410

Business Customers: Call 1.800.331.0500

Consumer Customers (all others): Call 1.866.895.1099

Consumers can also visit www.att/Activations for activating replacements or upgrades.

Step 3

Turn your new device ON and follow the setup prompts.

Step 4

Make a test call or data connection.

 

Helpful links for support: iPhoneATT

Consumer General Support

www.att.com/WirelessSupport

Business General Support

www.att.com/Biz

Consumer Online Account Management

www.att.com/MyATT

Business Online Account Management

www.att.com/BusinessDirect

Exchange or Return Policy

www.att.com/ReturnPolicy

Warranty Information

www.att.com/Warranty

Voicemail Password Reset

www.att.com/ResetVM